Terms of Service

Effective Date: February 27, 2026

Website:‌ www.householdlimited.com
Company:‌ HOUSEHOLD AND COMMERCIAL GOODS TRADER LIMITED
Contact Email:‌ selfify@householdlimited.com
Registered Agent Address:‌ Care of GEORGE HILDRED LIMITED, 31 Basil Road, Meeanee, Napier 4112, New Zealand
Telephone:‌ +64 6 873 8033

1. ACCEPTANCE OF TERMS

Welcome to HOUSEHOLD AND COMMERCIAL GOODS TRADER LIMITED (“we,” “us,” “our,” or “the Company”). These Terms of Service (“Terms”) govern your access to and use of our e-commerce website ‌www.householdlimited.com‌ (the “Site”) and all content, functionality, products, and services offered on or through the Site. Our mission is to provide ‌Reliable daily essentials, easy checkout, fast delivery—simplify your home life, hassle-free.‌^^

By accessing, browsing, registering an account, or making a purchase on the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other policies referenced herein. If you do not agree to all of these Terms, you must not access or use the Site.

We reserve the right to modify, update, or replace any part of these Terms at our sole discretion at any time. Any changes will be effective immediately upon posting the revised Terms on the Site. Your continued use of the Site following the posting of any changes constitutes your acceptance of those changes.

2. SITE DESCRIPTION AND USE

Our Site serves as an online marketplace offering a curated selection of household and commercial goods. We focus on providing ‌trusted household goods. Cheap, quick, delivered to your door.‌^^ The Site features various product categories and promotional elements such as “Shop Now,” “Compare Now,” and “Popular Products.” All product descriptions, images, specifications, and prices are subject to change without notice at our sole discretion.

A. Eligibility
You represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction, and you possess the legal authority to create a binding legal obligation. If you are using the Site on behalf of a business entity, you further represent that you have the authority to bind that entity to these Terms.

B. Account Responsibilities
To access certain features, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

C. Prohibited Conduct
You agree not to use the Site or Services:

  1. For any unlawful purpose or to solicit others to perform unlawful acts.
  2. To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  3. To submit false or misleading information, including in reviews or account registration.
  4. To upload or transmit viruses or any other type of malicious code.
  5. To collect or track the personal information of others.
  6. For any obscene or immoral purpose, or to harass, abuse, insult, harm, or discriminate.
  7. To interfere with or circumvent the security features of the Site or any related website.

3. PRODUCTS, ORDERS, AND PRICING

A. Product Information and Availability
We endeavor to display product colors, images, specifications, and availability as accurately as possible. However, we do not guarantee that your computer monitor’s display of any color is accurate. All products are subject to availability. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. We reserve the right to discontinue any product at any time. Any offer for any product made on this Site is void where prohibited.

B. Order Acceptance and Cancellation
Your order constitutes an offer to purchase our products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason at our sole discretion, including but not limited to: product availability, errors in product or pricing information, suspicion of fraud, or an inability to authorize your payment. We may also require additional verification or information before accepting an order. Your order is deemed accepted by us only when we send you a shipping confirmation email.

C. Pricing and Payment
All prices are displayed in New Zealand Dollars (NZD) unless otherwise indicated and are subject to change without notice. Prices do not include Goods and Services Tax (GST), shipping, and handling charges, which will be added to your total at checkout and are your responsibility.
You agree to provide current, complete, and accurate purchase and account information. You further agree to promptly update account and payment information to facilitate completed transactions and communication. We use secure third-party payment processors. By submitting your payment information, you authorize us to share this information with these processors for the sole purpose of completing your transaction.

4. SHIPPING AND DELIVERY
We aim to provide ‌fast delivery‌ as part of our service promise.^^ All purchases are subject to our separate Shipping Policy, which details processing times, shipping methods, costs, delivery estimates, and responsibilities. The Shipping Policy is incorporated into these Terms by reference.

5. RETURNS, REFUNDS, AND EXCHANGES
We want you to be satisfied with our ‌trusted household goods.‌^^ All purchases are subject to our separate Refund and Returns Policy, which outlines the conditions, timeframes, and processes for returning items and obtaining refunds or exchanges. This policy is incorporated into these Terms by reference.

6. INTELLECTUAL PROPERTY RIGHTS
The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by HOUSEHOLD AND COMMERCIAL GOODS TRADER LIMITED, its licensors, or other providers of such material and are protected by New Zealand and international copyright, trademark, patent, trade secret, and other intellectual property laws.
The “HOUSEHOLD AND COMMERCIAL GOODS TRADER LIMITED” name, the domain www.householdlimited.com, our logos, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.
You may use the Site only for lawful purposes and in accordance with these Terms. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial use only.

7. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit any creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘Submissions’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Submissions that you forward to us. We are and shall be under no obligation to maintain any Submissions in confidence, to pay compensation for any Submissions, or to respond to any Submissions.
You agree that your Submissions will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your Submissions will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware.

8. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

A. Disclaimer of Warranties
YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK. THE SITE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SITE ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

B. Limitation of Liability
IN NO EVENT SHALL HOUSEHOLD AND COMMERCIAL GOODS TRADER LIMITED, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE.
IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF ONE HUNDRED NEW ZEALAND DOLLARS (NZD $100) OR THE AMOUNT YOU HAVE ACTUALLY PAID TO THE COMPANY FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRECEDING THE EVENT.^^

9. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless HOUSEHOLD AND COMMERCIAL GOODS TRADER LIMITED and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

10. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of New Zealand. You agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such dispute.

11. SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such severance shall not affect the validity and enforceability of any other remaining provisions.

12. TERMINATION
We may terminate or suspend your access to our Site and Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Site will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, and Refund and Returns Policy, constitute the entire agreement and understanding between you and HOUSEHOLD AND COMMERCIAL GOODS TRADER LIMITED regarding the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether oral or written.

14. CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:

HOUSEHOLD AND COMMERCIAL GOODS TRADER LIMITED
Care of GEORGE HILDRED LIMITED
31 Basil Road, Meeanee
Napier 4112, New Zealand
Email:‌ selfify@householdlimited.com
Phone:‌ +64 6 873 8033